Prevent unplanned downtime with predictive diagnostics
Expert Alert rules are developed by teams of John Deere product subject matter experts. They analyze data that is returned from machines, creating alerts based on trends and other indicators of potential imminent failure.
How Expert Alerts work
Given your consent, we can enable Expert Alerts on your machine to utilize it's monitoring capabilities and proactively identify potential issues. Someone from the Hutson Connected Support Team or your local service department will contact you in the event an Expert Alert triggers. We notify every member of your Hutson Team from your salesperson to your local service department so everyone is in the loop.
These alerts allows our team to remotely diagnose issues and resolve them before they become a problem. We can help determine issues that need to be addressed immediate, or, if the repair can wait, we can schedule a convenient time to make the repair with minimal disruption to your operation or bottom line.
